![]() DO NOT REBOOT YET.Ĭhange them all to the max number of days Method 4 is the method for when nothing else can be done. Some methods may have to be performed remotely because your friggin USB ports aren't working. Printers are not and other USB devices.Īnyone else seen this issue and any solutions?įIXED FIXED FIXED FIXED FIXED FIXED FIXED FIXED FIXED FIXED Mouse and KB are the only items being affected. BUT if the user moves the mouse or KB to another port we would have to do the manual install again. The devices show as unknown devices with the right names wired dell keyboard and HID compliant mouse.Īs another workaround we have the device drivers in a separate folder and we can manually update the mouse and KB that that way. When we try to manually reinstall the mouse and KB windows states NO DRIVERS FOUND. Our 3010, 3020, and 3050s do not demonstrate this bug. We have seen this ONLY on our 3040s about 10 so far. We have done rollbacks that work but a few days later the issue has come back. We have tuend off USB sleep have tried various BIOS settings. Uninstalling the USB hub and the devices and the same issue the mouse and keyboard will not install. If we unplug the mouse or keyboard and plug it in it appears to install BUT they do not. The windows update last Tuesday has been causing issues with ONLY our Dell Optiplex 3040 SFF units. ![]()
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